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small business phone systems

Why Use Business Phone Systems?

As businesses return back to the office, or their “new normal”, many are switching to small business phone systems to improve their working day. There are many benefits to these systems and remain an important tool for a functioning business, no matter its size. 


Find out why you should use our phone systems from VOIP providers.

Easy to Use

Your small business communications are made easier by business phone systems since it unifies several services in one location. You can manage call forwarding, call records, conference calls, online meetings, and call screening with one system rather than juggling multiple tools.


Many functions that aren’t accessible on consumer phone lines are available on small business phone systems. Advanced call notifications, rule-based call screening, and intelligent call routing are all configurable. Additionally, it’s simple to combine your business phone system with internet applications such as customer relationship management (CRM) software, Google Apps, Microsoft Outlook, and Google Apps.


Reduce Costs

Small business phone systems are ideal for efficiency and to reduce overall company costs. For example, phone systems for businesses are especially helpful in that they eliminate the requirement for purchasing new hardware for each new employee. The entire system is connected and shared amongst staff.


In addition, it has been discovered that small business phone systems lower communications costs. Internet integration has led to these savings as opposed to conventional phone calls, which charge for each call minute individually. Even while the possibility of this benefit is more tangible for businesses with a good Internet connection, the cost savings from phone calls alone can lead to more effective use of your resources.


Stay Connected 24/7

Is the typical desk phone dead? No, not at all. Actually not at all. They are used often in various businesses by many people. But in today’s world, business doesn’t just happen at your desk. Additionally, this could occur whether you’re working from home, away from the workplace, or in another country. 


You can work from anywhere without worrying about hardware if you have a corporate phone system. No matter where your business takes you, use the same features and tools that you are accustomed to.

Great Customer Service

Businesses of all sizes employ business phone systems for one main reason: it can improve the level of customer service. This trend suggests that these platforms are able to give firms a competitive edge through strategies that are fundamentally customer-focused. 


No matter where a user is, small business phone systems allow for call answering and contact with others. This is advantageous for SMEs to create connections between sponsors and investors. A task that typically would require travel is now done within minutes thanks to business phone features.

More Efficient Working Day

Business phone systems also contribute to a more productive and efficient working day.  Less time is spent waiting and routing phone calls, for example, which are simple tasks that a platform can handle. For more information on the different applications for business phone systems, read our previous blog here


 The end outcome of the entire process is knowledge, which leads to a deeper comprehension of what is required. These systems can help with heavy lifting and overall improve the efficiency of operations. All to help continue to grow your business.


Our Telecom Services

Here at Fibre Telecoms UK, we want to challenge the status quo and think different to our competitors. Whether it’s our state-of-the-art small business phone systems and VOIP phone systems or showing our customers the benefits of telecom services. We are here to help!

For more information on our services, or to receive a quote, fill in our online form. Or, why not follow us on LinkedIn? Stay connected to our telecom network.